Arrival and departure
On the day you arrive your room/suite will be available from 1 pm.
Please vacate your room/suite by 10 am on the day you leave.
There are accessible rooms and a lift at the Spitalerhof. The public areas of the hotel can also be easily accessed by the disabled.
Car park and underground car park
Parking spaces are available right at the hotel or in our underground car park.
0-2.99 years of age: free in their parents’ double bed
3-7.99 years: 50% discount in an extra bed or on the bed settee
8-13.99 years: 30% discount in an extra bed or on the bed settee
over 14 years of age: 20% discount in an extra bed or on the bed settee
These discounts apply for children sleeping in the double room of two adults paying full price.
Cots for toddlers: 10.00 euros per night
The Spitalerhof is the territory of our loyal dog, Marley. And even though he is very welcoming to people, he is not always entirely comfortable around his fellow four-legged creatures. For this reason we don't accept dogs at the Spitalerhof. Thank you for your understanding!
Food and drinks
Our kitchen is very diverse, but not geared towards vegan dishes. Thank you for your understanding.
In the case of allergies and intolerances, a surcharge will be charged (on request).
Our offers can only be booked subject to availability and cannot be combined or cumulated. Existing reservations are excluded from these offers.
No deductions can be made from the overall price for services not used.
Our prices are per person and are inclusive of the selected type of board: bed and breakfast or half-board. The obligatory local taxes amounting to €2.10 per person per day over the age of 14 years are charged separately.
Reservation and deposit
Your reservation will only be considered binding when you have a written confirmation from the Spitalerhof, and we have received the agreed deposit.
Deposits will not be refunded in case of cancellation, but be credited as a voucher/credit for your later stay.
Raiffeisen Bank Untereisacktal - Klausen
IBAN code: IT46 Y081 1358 3100 0030 3003 817
Terms of cancellation and insurance
Cancellations up to 21 days before guests are due to arrive are free of charge. From 20 days before the due date of arrival, 70% of the agreed overall price will be charged. In the event of late arrival, early departure or failure to arrive, we will charge 100% of the total price.
Unfortunately, it is always possible for something unforeseen to happen. For all circumstances we recommend that you take out travel cancellation insurance as a precaution with Europäische Reiseversicherung